Privacy Policy

At AllWeather Diamond Bar Roofs, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you contact us or request our services, we collect information you provide such as your name, address, phone number, email address, and details about your roofing needs.

We may also collect information about your property to prepare accurate estimates, including photos, measurements, and other details relevant to your roofing project.

When you visit our website, we automatically collect basic technical information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

How We Use Your Information

We use your information to provide the services you request. This includes preparing estimates, scheduling appointments, completing your roofing project, and following up to ensure you are satisfied.

We may contact you with important updates about your service, answer your questions, or send you helpful information about maintaining your roof.

With your permission, we may send you occasional updates about our services, special offers, or helpful roofing tips. You can opt out of these communications at any time.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage, limited access to your information, and training our team on privacy practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information when necessary to provide our services or as required by law.

This may include sharing information with:

• Material suppliers and subcontractors working on your project
• Insurance companies if you are filing a claim
• Payment processors to complete transactions
• Legal authorities if required by law or to protect our rights

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website, but you will still be able to contact us and request services.

Third-Party Services

Our website may contain links to third-party websites or use third-party services like contact forms or maps. These services have their own privacy policies, and we are not responsible for their practices.

We encourage you to review the privacy policies of any third-party services you interact with through our website.

Your Rights

You have the right to access, correct, or delete your personal information. You can also ask us to stop using your information for marketing purposes.

To exercise these rights or if you have questions about your information, contact us at (909) 775-1385 or contact@diamondbarroofer.com. We will respond to your request as quickly as possible.

Data Retention

We keep your information as long as necessary to provide our services and comply with legal requirements. This typically includes maintaining records of completed projects and warranty information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

We encourage you to review this policy periodically. If we make significant changes, we will notify you through our website or by email if we have your contact information.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us at (909) 775-1385 or contact@diamondbarroofer.com. We are committed to addressing your concerns.